Order Cancellation Policy

Order Cancellation Policy

We understand that sometimes circumstances change and you may need to cancel an order shortly after placing it. To help our customers, we offer a limited window in which orders can be cancelled. Please read our full cancellation policy below for details.

Orders can be cancelled within 30 minutes of placing your order. This short window allows us to begin processing orders quickly so that your items can be shipped and delivered on time. After 30 minutes, our fulfillment process begins and orders are no longer eligible for cancellation.

To cancel your order, please contact our customer support team as soon as possible after completing your purchase. You can reach us by email or phone, and you will need to provide your order number and the name associated with your order. Our team will confirm your cancellation request and, if it is received within the 30-minute window, your order will be cancelled and you will receive a confirmation notice.

If your cancellation request is received after the 30-minute window has passed, we will not be able to cancel your order as it will already be in process. In such cases, you may refer to our Returns Policy for information on how to return items once they have been delivered.

Refunds for cancelled orders will be issued to your original payment method. Please allow 2-5 business days for the refund to appear in your account, depending on your bank or card provider.

If you need assistance with cancelling your order or have questions about this policy, please contact our support team at Contact Us. We are here to help ensure your shopping experience is smooth and satisfactory.