We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items within 7 days of receiving your shipment. Please read our full returns policy below for details.
Return Window
You have 7 days from the date of delivery to initiate a return. Returns requested after this period will not be accepted.
Eligibility
To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Certain items, such as personalized products, final sale items, or perishable goods, are not eligible for return.
How to Initiate a Return
To start the return process, please contact our customer support team within 7 days of receiving your order. Provide your order number and details about the item you wish to return. Our team will review your request and provide instructions for shipping the item back to us.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
Inspection and Refunds
Once we receive your returned item, it will be inspected to ensure it meets our return criteria. If approved, a refund will be issued to your original payment method. Please allow 2-5 business days for the refund to appear in your account, depending on your bank or card provider.
Exchanges
If you would like to exchange an item, please indicate this when you contact our support team. Exchanges are subject to product availability.
Questions
If you have any questions about our returns policy or need assistance with a return, please contact us at Contact Us. We are here to help ensure your shopping experience is positive and hassle-free.
Care Instructions
Tumble Machine Dry
Use low heat setting and remove promptly.
Gentle Machine Wash
Use cold water and gentle cycle.
Hand Wash Cold Water
Gently wash by hand in cold water.
Sada Khalsa Policies
Frequently Asked Questions
What is your return and refund policy?
We want you to be completely satisfied with your purchase. If you need to return an item, please contact us within 7 days of delivery for instructions. Approved returns will be refunded to your original payment method.
Are any purchases final sale?
Some items may be marked as final sale and cannot be returned. These will be clearly labeled before purchase.
How can I track my order?
You can track your order by providing your order details on our website or contacting support. Tracking information will be sent by email once your order ships.
Can I cancel or change my order?
To cancel or modify your order, please contact us as soon as possible. Changes are only possible before your order has shipped.
How much does shipping cost?
Shipping is calculated based on your location and order items. Shipping costs are shown at checkout before you complete your purchase.